Recruiter Terms of Service

These are not stylistic notes. Each one can void the agreement or misstate a fact if left as-is.

• The contracting entity (now named, not yet fully verified). The operating entity is Vettika, a service operated by Nexprove. Nexprove is the operator/parent that runs the Service. That names the business behind the product, but it does not assert a corporate form (Inc./LLC/Ltd.), a registration number, or a country of incorporation — none of those has been documented here, and nothing on this page should be read as claiming one. Counsel must confirm Nexprove's registered legal form, its jurisdiction of incorporation, its registration number, and its registered address, and then insert that detail before the contract is enforced.
• Governing law and venue (§13). This is the one item the founder has not resolved. Do not default to Delaware or any other forum. Governing law: to be set by counsel (the jurisdiction where Nexprove is established). The forum should match where Nexprove is actually established and can realistically litigate.
• The two service domains. The Service is delivered across vettika.com and airecruiter.nexprove.com, both operated by the same entity. Every reference to “the Service,” the site, or a URL in this agreement covers both. Counsel confirms that both hosts sit under the same contracting entity and that no third domain needs adding.
• The free tier (§7). Marketing says “Run your first 3 free.” Confirm the exact entitlement in the product — how many free interviews, and whether the limit is lifetime, per month, or per account — before promising it in a contract.
• Notice addresses (§14). The only confirmed mailbox is support@vettika.com. Any address this contract points notices, disputes, or termination to must be a real, monitored inbox. Provision privacy@, security@, and legal@ (or route them to support@) before referencing them.
• Liability cap and indemnity (§11–§12). These are drafted conservatively below, but a cap can be unenforceable in some consumer or employment contexts. Counsel confirms enforceability per jurisdiction.

In these Terms:

• “Vettika,” “we,” “us” — Vettika, a service operated by Nexprove, the entity that provides the Service.
• “Service” — the Vettika platform in all of its parts: the web app, the AI interviewer agent, the APIs, and the recruiter and candidate surfaces that run and score screening interviews. The Service is provided across vettika.com and airecruiter.nexprove.com; both domains are operated by us and these Terms apply identically wherever you reach the Service.
• “Recruiter,” “you” — the organization (and its authorized users) that created the account and ran a screening campaign.
• “Candidate” — the person interviewed through the Service. Candidates do not contract with us on these Terms; their relationship with the Service is governed by the Privacy Policy and the AEDT notices.
• “AI Output” — the transcript, rubric scores, rationale, and any derived recommendation the AI produces for a given interview.
• “Candidate Data” — personal data relating to a Candidate that you upload, generate, or process through the Service.
• “DPA” — the Data Processing Agreement, incorporated by reference into these Terms.

You must be at least 18 and authorized to bind the organization you register. You are responsible for the security of your credentials and for everything your team members do under your account. Sign-in runs through Better Auth with Google OAuth; you are responsible for the security of the Google account you connect. Keep your contact and billing details current, because that is where notices under §14 go.

Access to either service domain — vettika.com and airecruiter.nexprove.com — is access to the same account and the same Service. You must not share credentials outside your organization, probe another customer's data, or attempt to reach administrative or superadmin surfaces you were not granted.

You agree not to:

• Screen candidates on protected characteristics (race, religion, gender, age, disability, and the like). Your rubric evaluates role-relevant criteria only.
• Upload candidate data without a lawful basis (consent, contract, or legitimate interest) in that candidate's jurisdiction.
• Run bulk imports of people who never applied to or were invited by you.
• Reverse-engineer the scoring model, scrape the platform, or work around rate limits, on either service domain.
• Resell, sublicense, or provide the Service to a third party as a service bureau without our written agreement.
• Upload malware, attempt to breach security, probe another tenant's data, or use the Service to build a competing product.
• Use the Service for anything prohibited by NYC Local Law 144, the Illinois AI Video Interview Act, Maryland HB 1202, EEOC guidance, the EU AI Act, or similar laws.

Breaking these terms can get your account suspended or terminated under §9 and §10.

You are the data controller for the candidate data you upload or generate through the Service. Vettika acts as your processor. The recruiter DPA governs that relationship and is incorporated by reference when you accept these Terms. (This processor/controller split reads the same way in the Privacy Policy, the DPA, and the AI-compliance page.)

You confirm that you will:

• Give candidates the notice and obtain the consent required by the laws that apply to them (GDPR Art. 6/7, CCPA, NYC LL144, the Illinois AI Video Interview Act, and any local law).
• Commission the independent bias audit that NYC Local Law 144 requires before you point an automated employment decision tool at a NYC-located candidate, and publish the summary as the law requires. A generic vendor audit does not cover your specific rubric — the audit has to be yours.
• Honor candidate rights requests (access, deletion, and so on) within the legal deadlines.
• Never make a hiring decision on AI Output alone. A qualified human reviews every result.

In-product attestation. Because §4 puts the notice, consent, and bias-audit burden on you, Vettika intends to require a logged, click-through attestation before an AEDT run that can reach NYC-located candidates: “I have completed the bias audit LL144 requires, or I am not screening NYC-located candidates.” See the bias-audit status page.

AI Output is a decision-support signal, not a hiring decision. Vettika does not warrant that AI Output is free of error or bias. You are responsible for the hiring decisions you make. The Service is provided as is and as available; parts of it are early-access and may change, degrade, or be withdrawn.

On the EU AI Act: a system used to screen or evaluate job candidates is treated as high-risk under Annex III. Do not read this section as a claim that Vettika has completed the conformity work that classification requires — it has not. See the AI-compliance page for the honest status. Counsel confirms the classification and the resulting obligations.

We own the Service, the software, the models we orchestrate, and everything except your content. You own your content — your job descriptions, rubrics, questions, notes, and the Candidate Data you process. You grant us a limited, non-exclusive license to host, process, and display that content solely to provide the Service, to secure it, and to meet legal obligations. We do not sell your content and we do not train foundation models on Candidate Data.

Any feedback you send us may be used to improve the Service without obligation to you. We may use aggregated, de-identified usage statistics that cannot reasonably be linked back to you or any candidate.

Your first interviews are free at the level defined in the product (the exact number and reset behavior are to be confirmed against the product entitlement configuration before this line is final). Paid usage is billed through the payment provider shown at checkout (Stripe or Polar). Fees are exclusive of taxes unless stated; you are responsible for applicable taxes. Unless a signed order form says otherwise, fees are non-refundable except where the law requires a refund. Refund policy, plan tiers, and proration are set by counsel and the billing configuration and are incorporated here once finalized. We may change list pricing prospectively on 30 days' notice; changes do not affect a paid term already in progress.

Each party protects the other's confidential information with at least reasonable care and uses it only to perform under these Terms. This does not cover information that is public through no fault of the receiver, was already known, is independently developed, or must be disclosed by law (with notice where permitted). Candidate personal data is governed by the DPA and the Privacy Policy, not by this clause.

These Terms run for as long as you use the Service. Either party may terminate for material breach with 30 days' written notice if the breach is not cured, and you may stop using the Service at any time. After termination, your data is deleted on the schedule described on the Data Handling page, unless the law requires Vettika to keep it longer. Deletion is enforced automatically: the default is retain-then-scrub via a nightly retention sweep, and an explicit erasure request (candidate self-service, or the recruiter acting for their own candidate) scrubs the personal data immediately while non-personal counts are retained. Clauses that by their nature survive (confidentiality, IP, indemnity, liability, governing law) continue after termination.

Vettika may suspend the Service, on either domain, immediately for non-payment, a security incident, a credible legal risk, or a §3 violation. Where practical we give notice and a chance to cure first, but we may act first to protect the platform, other customers, or candidates. We restore access once the cause is resolved.

You indemnify Vettika against third-party claims arising from your breach of §3 or §4, from your hiring decisions, or from Candidate Data you were not entitled to process. Counsel confirms scope, notice mechanics, control of defense, and mutual carve-outs before this is enforced.

Drafted conservatively: neither party is liable for indirect, incidental, special, or consequential damages, or for lost profits or data, to the extent the law permits that exclusion. Aggregate liability is capped at US$100 while you are on a free tier, and at the fees you paid in the 12 months before the claim on a paid plan. Standard carve-outs (death or personal injury, gross negligence, willful misconduct, and anything a cap cannot lawfully exclude) apply. Counsel must confirm this survives in each jurisdiction — a cap like this can be void under some consumer or employment law.

Governing law: to be set by counsel (the jurisdiction where Nexprove is established). To be set by counsel once Nexprove's registered form and place of establishment are confirmed (see §0). Do not default to a forum where the entity is not actually established.

Parts of the Service are early-access and may change or break. Vettika may amend these Terms with 30 days' notice to your account email; a version and effective date accompany every change so you can tell which text is in force. Continued use after the effective date is acceptance. Notices to Vettika go to support@vettika.com; notices to you go to your account email. If any provision is held unenforceable, the rest stays in force.